Frequently Asked Questions
Standard shipping usually takes 4–7 business days depending on your location. Express shipping is available for faster delivery within 1–5 business days. Once your order has been shipped, you will receive tracking information by email.
After your order is dispatched, you will receive a confirmation email containing your tracking number and shipment updates.
Yes. All Ronexa™ orders are shipped in secure and discreet packaging without logos, branding, or product details displayed on the parcel.
We accept secure online payments through major credit and debit cards, as well as other trusted payment providers available during checkout.
Eligible unused items may be returned within 14 days of delivery in accordance with our Refund & Returns Policy. Certain personal care items may not be eligible for return due to hygiene and safety reasons.
Yes. Ronexa™ currently ships to more than 150 countries worldwide through trusted international shipping partners.
You can contact our support team anytime by email at:
contact@ronexalap.com
