This Privacy Policy describes how Ronexa™ (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
1. Collection of Personal Information
When you visit the Site, we collect certain information necessary to process your purchases, manage your account, and optimize your experience. This includes:
- Device Information: Browser version, IP address, time zone, cookie data, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment confirmation (processed securely), email address, and phone number.
- Customer Support Data: Any additional information you provide to our team during inquiries.
2. Minors & Age Restriction
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately to request deletion.
3. Sharing Personal Information & Service Providers
We partner with trusted service providers to help us operate our store and deliver our products to you. For example:
- We use trusted e-commerce infrastructure to power our online storefront.
- We share necessary delivery details with international shipping and logistics carriers to fulfill your orders.
- We may share your information to comply with applicable laws, respond to legal requests, or protect our legal rights and business interests.
4. Digital Marketing & Behavioral Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes tracking through platforms like Meta (Facebook/Instagram) and Google Ads. You can opt out of targeted advertising by visiting:
- Facebook Ad Settings
- Google Ad Settings
- Digital Advertising Alliance (DAI) portal
5. Media & Uploaded Content
If you upload images or files to the website (such as user reviews or support attachments), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract location data from images hosted on the Site.
6. Use of Cookies & Tracking
We use cookies to enhance your browsing experience, remember your shopping cart items, and understand how visitors interact with our content.
- Account Cookies: If you log in or set up an account, temporary and persistent cookies will save your login details and screen preferences for your convenience.
- Interaction Cookies: If comments or reviews are enabled and you choose to leave one, cookies may save your name and email address so you do not have to refill them in the future.
- Embedded Content: Pages on this site may include embedded content (e.g., videos, secure forms). Embedded content from third-party websites behaves in the exact same way as if you visited the other website directly.
7. Legal Basis under GDPR (For European Visitors)
If you reside in the European Economic Area (EEA), we process your personal information under the following legal bases:
- Your explicit consent.
- The performance of the contract between you and the Site (to fulfill your orders).
- Compliance with our legal obligations.
- To protect our legitimate business interests, provided they do not override your fundamental rights.
8. Data Retention & Your Rights
- Retention: We retain your personal data and order history only for as long as necessary to fulfill the purposes outlined in this policy, or to meet administrative, legal, or security requirements.
- Your Rights: You have the right to request an exported file of the personal data we hold about you. You may also request that we erase or correct any personal information. Certain information may be retained where required for legal, security, or regulatory purposes.
- Automated Screening: To protect the platform, visitor data, and checkout systems from abuse, transactions and interactions may be screened through automated spam and fraud detection services.
9. Contact Us
For more information about our privacy practices, or if you have any questions, please contact our support team at:
📧 Email: contact@ronexalap.com
🌐 Website: ronexalap.com
